The health of our guests and our employees has the highest priority. The requirements of the authorities for dealing with the COVID-19 situation must be complied with. We have developed a suitable hygiene concept for you to ensure a clean and safe environment for the guest and our team. Use a medical mask or FFP2 mask in all public areas. Disinfect your hands before entering the hotel. We use the Luca app or Corona warning app to track contacts. Please only travel if you are in good health. We expressly ask you to ensure that the following documents are complete before your arrival. If this information is not complete, we will unfortunately not be able to maintain your reservation.
Upon arrival, each guest needs the following documents with proof of authorization (verification is carried out at our reception with photo comparison):
The 2-G PLUS rule applies to our entire hotel!
Every guest is obliged to show their complete vaccination certificate (at least 2 weeks after the 2nd vaccination) or their official convalescent certificate (not older than 6 months) upon arrival! Furthermore, all guests must submit a negative test result from a single Corona test station upon arrival and every 72 hours later.
Exception: guests who can prove the 3rd vaccination / booster vaccination, when & do not show an additional negative test result.
Test center in Bad Kreuznach: test center Rhein-Nahe test is free
We offer the test for 12.00 EUR.
We have set up disinfectant dispensers in all public areas. We ask you to use them regularly before entering the different rooms. We only use disinfecting soap in the public toilet rooms.
The touchpoints in all public areas are disinfected several times a day. This applies to door handles, elevator buttons, room keys, objects and surfaces at the reception, lobby, meeting and breakfast areas. The room cleaning takes place under the strictest hygiene regulations. Towels and bed linen are cleaned in a disinfecting washing process.
Catering / buffet rules:
• wear mouth and nose protection
• desinfect hands before entering the restaurant and before each course tot he buffet
• please keep the necessary minimum distance of 1.50 m even at the buffet.
• a maximum of 3 people per side are allowed to be at the buffet at the same time
• lunch / dinner: please only take after entering the restaurant
seat at your assigned table and wait until our team invites you to the buffet table by table.
We wish you a healthy stay!
Your Caravelle team