The health of our guests and our employees has the highest priority. The requirements of the authorities for dealing with the COVID-19 situation must be complied with. We have developed a suitable hygiene concept for you to ensure a clean and safe environment for the guest and our team. Use a medical mask or FFP2 mask in all public areas. Disinfect your hands before entering the hotel. We use the Luca app or Corona warning app to track contacts. Please only travel if you are in good health. We expressly ask you to ensure that the following documents are complete before your arrival. If this information is not complete, we will unfortunately not be able to maintain your reservation.
We use the Luca app or Corona warning app to track contacts.
Upon arrival, each guest needs the following documents with proof of authorization (verification is carried out at our reception with photo comparison):
- negative test certificate not older than 24 hours - and 72h later to test (if you are already in Bad Kreuznach and do not have a test certificate, please use the following link: test center Rhein-Nahe test is freeTest is free or under the supervision of the reception staff with their own certified quick test or a quick test from the hotel for 5.00 EUR). Testing is compulsory from the age of 6 years.
Exceptions to testing:
- Vaccination certificate upon arrival for full vaccination (at least two weeks after the second vaccination - at Johnson after the first vaccination)
- Recovery with a positive PCR test result, which must have the following guidelines after the illness: at least 28 days and a maximum of 6 months
We have set up disinfectant dispensers in all public areas. We ask you to use them regularly before entering the different rooms. We only use disinfecting soap in the public toilet rooms.
The touchpoints in all public areas are disinfected several times a day. This applies to door handles, elevator buttons, room keys, objects and surfaces at the reception, lobby, meeting and breakfast areas. The room cleaning takes place under the strictest hygiene regulations. Towels and bed linen are cleaned in a disinfecting washing process.
Wear a face mask. Disinfect hands before entering. You will be brought to your place by our service team. You can take off your mask at the seat. You have to wear the mask again at the buffet. There are disposable gloves ready for you that you must use. Please no crowd at the buffet and keep a distance of 1.50 m.
We wish you a healthy stay!
Your Caravelle team